• Reduce No-Shows, Save Time

    Although we are a dental call center, Platinum Recall is 0% automated and 100% authentic. This means that when we schedule an overdue patient, we make sure to avoid any type of phrasing that could lead to a no-show. We cannot guarantee that every patient we schedule will show up, but we can stand behind […]

  • Why You Don’t Need a Patient Coordinator

    Many practices choose to take on their own patient recall by hiring a patient coordinator. The patient coordinator’s job is to develop a well-thought-out telephone script, manage a patient base of 500-1000, make a certain number of patient contacts per day, and schedule a certain number of patients every week. Not only does hiring, training, […]

  • Platinum Recall: Making Patient Recall Great Again

    Patient recall is often called the heartbeat of any thriving practice, and with good reason. Practices who do not engage in any patient recall activities drive up their patient acquisition costs and lose thousands of dollars in revenue every year. If your practice does use any type of patient recall whether it be through text, […]

  • Office Snacks are Optional. Patient Recall is Not.

    While searching for a competitive edge, dental offices try everything from free teeth whitening to in-office snacks. One way to accelerate your office’s performance and boost your bottom line every month is through patient recall. Some offices ask their office managers to take on this responsibility, but at Platinum Recall we consider it our core […]

  • Boosting Your Bottom Line

    For many Dentists, providing excellent dental care is enough to take up 100% of their work day. The marketing, team building, payroll, hiring, office management, accounting, and other aspects of running a successful practice become part of a long list of to-do’s for the over-booked doctor. Delegating important tasks to the right people is a […]

  • Setting Effective Goals for 2017

    At Platinum Recall, we work with struggling and booming practices, helping them move forward regardless of where they began when they signed up for our services. Our services will take your production levels to new heights, but practices who have the initiative and vision to set annual revenue goals make even more money with our […]

  • 5 Reasons Your Practice Needs a Dental Call Center

    Platinum Recall is a dental call center that specializes in patient retention and after-hours call answering for dental offices. We fill in the empty spaces of an office’s schedule and reactivate patients your office may not have seen in 5 years! We guarantee 10-40 new patient appointments a month or your money back with no […]

  • Can a Dental Call Center Help Your Office Reach 2017 Goals?

    Successful dental practices are driven by compelling goals. Creating weekly, monthly, and yearly goals that push your team towards higher production levels is half of the battle, the other half is strategically attacking them. At Platinum Recall, we help dental practices set and meet meaningful goals. How can a dental call center help your practice […]

  • How Do You Know if You Are With the Right Dental Lab?

    If you consider your dental work to be exceptional, you ought to partner with a dental lab that can reflects the same standard. The good news is that understanding the dental industry will help you understand how to pick a good dental lab. Afterall, dental labs run like dental practices. As with dental offices, dental […]

  • Strengthening your Core Competencies

    History is strewn with stories of businesses who have simply spread themselves too thin. For some famous examples, consider John Deere’s attempt to take on logistics (do you really think a farm equipment manufacturer was poised to do Fedex better than Fedex?), Harley Davidson’s venture into perfume (amazing motorcycles, but who wants to smell like […]