• Platinum Recall: Making Patient Recall Great Again

    Patient recall is often called the heartbeat of any thriving practice, and with good reason. Practices who do not engage in any patient recall activities drive up their patient acquisition costs and lose thousands of dollars in revenue every year. If your practice does use any type of patient recall whether it be through text, […]

  • Office Snacks are Optional. Patient Recall is Not.

    While searching for a competitive edge, dental offices try everything from free teeth whitening to in-office snacks. One way to accelerate your office’s performance and boost your bottom line every month is through patient recall. Some offices ask their office managers to take on this responsibility, but at Platinum Recall we consider it our core […]

  • Getting Butts in Operatories: The Power of DIALOGUE

    Platinum Recall views every client as a partnership–when we partner with you and your practice, your success is our success! We try our hardest to get butts in operatories, which means we vet every person we contact. What does this mean? Here are 3 rules we live by: Suggested Reading: 5 Tenets of Quality 1.) […]