• Getting Butts in Operatories: The Power of DIALOGUE

    Platinum Recall views every client as a partnership–when we partner with you and your practice, your success is our success! We try our hardest to get butts in operatories, which means we vet every person we contact. What does this mean? Here are 3 rules we live by: Suggested Reading: 5 Tenets of Quality 1.) […]

  • Platinum Recall’s 5 Tenets of Quality

    At Platinum Recall, we are committed to ensuring quality for our clients–reactivating patients requires a finesse and attention to detail that not many of our competitors understand. For these and other reasons, we live by 5 essential tenets: 1.) Say “NO” to Auto-Dialers: All of our calls are hand dialed, and we do this for […]

  • Boosting Your Bottom Line

    For many Dentists, providing excellent dental care is enough to take up 100% of their work day. The marketing, team building, payroll, hiring, office management, accounting, and other aspects of running a successful practice become part of a long list of to-do’s for the over-booked doctor. Delegating important tasks to the right people is a […]

  • Setting Effective Goals for 2017

    At Platinum Recall, we work with struggling and booming practices, helping them move forward regardless of where they began when they signed up for our services. Our services will take your production levels to new heights, but practices who have the initiative and vision to set annual revenue goals make even more money with our […]

  • 5 Reasons Your Practice Needs a Dental Call Center

    Platinum Recall is a dental call center that specializes in patient retention and after-hours call answering for dental offices. We fill in the empty spaces of an office’s schedule and reactivate patients your office may not have seen in 5 years! We guarantee 10-40 new patient appointments a month or your money back with no […]

  • Can a Dental Call Center Help Your Office Reach 2017 Goals?

    Successful dental practices are driven by compelling goals. Creating weekly, monthly, and yearly goals that push your team towards higher production levels is half of the battle, the other half is strategically attacking them. At Platinum Recall, we help dental practices set and meet meaningful goals. How can a dental call center help your practice […]

  • How Do You Know if You Are With the Right Dental Lab?

    If you consider your dental work to be exceptional, you ought to partner with a dental lab that can reflects the same standard. The good news is that understanding the dental industry will help you understand how to pick a good dental lab. Afterall, dental labs run like dental practices. As with dental offices, dental […]

  • Strengthening your Core Competencies

    History is strewn with stories of businesses who have simply spread themselves too thin. For some famous examples, consider John Deere’s attempt to take on logistics (do you really think a farm equipment manufacturer was poised to do Fedex better than Fedex?), Harley Davidson’s venture into perfume (amazing motorcycles, but who wants to smell like […]

  • Taking Your Performance to the Next Level

    If your practice has experienced slow growth, plateaued growth, or declined growth in the past year, you’re not alone. Many practices, despite their efforts to provide quality service, pursue a strategic marketing plan, maximize case acceptance, and make other improvements see negligible growth. Platinum Recall as a suite of services is designed to strengthen your […]

  • Setting Revenue Goals for Your Dental Practice

    Because we work with dental offices around the country at Platinum Recall, we are able to glean industry best practices through observation and research. Our clients come from all areas of the revenue scale–we work with struggling and booming practices and help them move forward regardless of where they begin when they sign up for […]