• Why You Don’t Need a Patient Coordinator

    Many practices choose to take on their own patient recall by hiring a patient coordinator. The patient coordinator’s job is to develop a well-thought-out telephone script, manage a patient base of 500-1000, make a certain number of patient contacts per day, and schedule a certain number of patients every week. Not only does hiring, training, […]

  • Taking Your Performance to the Next Level

    If your practice has experienced slow growth, plateaued growth, or declined growth in the past year, you’re not alone. Many practices, despite their efforts to provide quality service, pursue a strategic marketing plan, maximize case acceptance, and make other improvements see negligible growth. Platinum Recall as a suite of services is designed to strengthen your […]

  • Setting Revenue Goals for Your Dental Practice

    Because we work with dental offices around the country at Platinum Recall, we are able to glean industry best practices through observation and research. Our clients come from all areas of the revenue scale–we work with struggling and booming practices and help them move forward regardless of where they begin when they sign up for […]

  • Platinum Stats: Reporting Metrics that Matter Most

    One of the most exciting and effective ways to watch your practice grow and pinpoint areas of improvement is through data analytics. Seeing metrics in real time that reflect the state of your practice strengthens your sense of purpose and gives direction to your efforts. However, some dentists get overwhelmed with an overload of data, […]

  • Addressing 2 Industry Challenges in 2016

    Although every practice is different, most practices share similar struggles, especially considering the common industry in a national economy. Dental Economics magazine polled dental practices all over the United States, revealing that two thirds of practices polled share two issues. Here are some insights as to what you can do if you find your practice […]

  • Dental Accounting Services: Watch Your Profit Soar

    Dental practices experience more fraud in their bookkeeping than perhaps companies in any other industry. The reality is, the dentist has enough going on to keep the practice running, and ensuring that their office staff are abiding by GAAP standards is just one more business “to-do”. Suggested Reading: How do I sell my dental practice? […]