Blog Posts in 2017

The Role of Social Media in Patient Recall

Dental offices around the country are using social media in innovative ways to engage with their communities and remain in minds and hearts of their patients. With contests, giveaways, family ...
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Reduce No-Shows, Save Time

Although we are a dental call center, Platinum Recall is 0% automated and 100% authentic. This means that when we schedule an overdue patient, we make sure to avoid any type of phrasing that could ...
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3 Tips for Improving Patient Recall

A well-designed patient recall system is hard to beat when it comes to ROI. In fact, most practices are sitting on tens of thousands of dollars in potential revenue at any given moment from overdue ...
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Grow Your Practice Every Month

Can we compare the process of growing a practice to herding cats, or is that too cliche? At any rate, doctors around the world are working hard to grow their practices by doing everything they can to ...
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Why You Don't Need a Patient Coordinator

Many practices choose to take on their own patient recall by hiring a patient coordinator. The patient coordinator's job is to develop a well-thought-out telephone script, manage a patient base of ...
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Platinum Recall: Making Patient Recall Great Again

Patient recall is often called the heartbeat of any thriving practice, and with good reason. Practices who do not engage in any patient recall activities drive up their patient acquisition costs and ...
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Office Snacks are Optional. Patient Recall is Not.

While searching for a competitive edge, dental offices try everything from free teeth whitening to in-office snacks. One way to accelerate your office's performance and boost your bottom line ...
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Getting Butts in Operatories: The Power of DIALOGUE

Platinum Recall views every client as a partnership--when we partner with you and your practice, your success is our success! We try our hardest to get butts in operatories, which means we vet every ...
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Platinum Recall's 5 Tenets of Quality

At Platinum Recall, we are committed to ensuring quality for our clients--reactivating patients requires a finesse and attention to detail that not many of our competitors understand. For these and ...
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Boosting Your Bottom Line

For many Dentists, providing excellent dental care is enough to take up 100% of their work day. The marketing, team building, payroll, hiring, office management, accounting, and other aspects of ...
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Setting Effective Goals for 2017

At Platinum Recall, we work with struggling and booming practices, helping them move forward regardless of where they began when they signed up for our services. Our services will take your production ...
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5 Reasons Your Practice Needs a Dental Call Center

Platinum Recall is a dental call center that specializes in patient retention and after-hours call answering for dental offices. We fill in the empty spaces of an office's schedule and reactivate ...
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